Exterior Door Warranty

When This Warranty Applies 

This warranty extends only to the original purchaser at retail, and is effective for one year from the date of sale to the original purchaser. This is the sole express warranty with respect to your door. Employees and representatives of Woodport Doors LLC are not authorized to alter or modify this Limited Warranty. Any other warranty arising by operation of law is also limited to a term of one year from the date of sale to the original purchaser at retail.


Limits on Damage 

In no event shall Woodport Doors LLC or its suppliers be liable for any direct, indirect, punitive, economic, commercial, consequential, incidental, or special damages resulting from use or loss of use or the performance or non-performance of Woodport Doors LLC or from the breach of this warranty whether such, liability is asserted on the basis of contract, tort, or otherwise.

Woodport Doors LLC total liability under this warranty will not, under any circumstances, exceed the actual total price paid by the original purchaser for the door. If Woodport Doors LLC elects to replace the door and the defective door is of a model or pattern that has been discontinued or is not available in your locale, Woodport Doors LLC reserves the right to replace the defective door with a similar door of a different model and/or pattern.


Obtaining Warranty Service 

To obtain warranty service, return your door to the retailer from whom the door was purchased. You must be able to prove the date the door was purchased in order to verify that it is still under warranty. Your dated sales receipt is adequate proof of the date of purchase. If corrective measures are not taken promptly, contact:

Woodport Doors LLC
Attn: Customer Service
1275 Industrial Drive
Shawano, Wl 54166



• water, flood, fire, earthquake

• insects     • pets            • misuse

• abuse      • accidents     • improper maintenance

• extreme environmental conditions

• excessive or insufficient humidity or moisture

• failure to follow all manufacturer's specific written installation instructions

• alterations to original manufactured products

• movement or shrinkage of finished panels

• damage or malfunction caused during transportation

• natural variations in wood tone, color or grain; warping of less than 1 /4 in. in the plane of the door measured as deviation from a straight edge; bow or non-alignment in the frame or jamb; or surface grain separation.

• unsatisfactory service or appearance caused by failure to follow the INSTALLATION AND FINISHING instructions.


Limits of this Warranty 

Any attempt to repair, replace, or refinish the door prior to Woodport Doors LLC inspection and authorized repair actions will void this warranty. No distributor, dealer, installer, agent, sales person, or Woodport Doors LLC sales representative is authorized to change or increase the terms or coverage of this warranty program.

Certain conditions, exclusions and limitations set out in this warranty are not permitted or effective in some states. Some of the conditions, exclusions and limitations may not apply to you. This manufacturer warranty replaces any legal warranty otherwise applicable within the limits permitted by law.

The preceding paragraphs are set forth by Woodport Doors LLC sole obligations under this warranty. This warranty is in lieu of all other representations, collateral agreements, conditions or warranties of any kind, whether expressed or implied, including without limitation any condition or warranty as to merchantability, fitness for a particular purpose, durability/ suitability, quality, condition, or any condition or warrantor arising by statute or otherwise in law or equity or from a course of dealing or usage of trade. There are no warranties which extend beyond the face hereof.


Manufacturing & Structural Warranty 

Woodport Doors LLC warrants to the original purchaser against any manufacturing defects for a period of one year from the original date of retail purchase.


Exterior doors needs to adhere to the additional exposure and finish requirements:

Recommended Exposure

The protection and related exposure of your exterior door is a major factor in the maintenance required to increase the longevity of your door. To maximize the protection of your door, several factors need to be considered. Door type, exposure, color choice, and use of a storm door all impact the durability of the door. The following are guidelines for maintenance and installation of your door.



An overhang is required for the protection of your wood exterior door. Overhangs will protect the door’s finish and reduce the need for refinishing. Overhangs also help keep the weather out of a home. The correct overhang for a Woodport Doors LLC exterior door is the depth (D) of the overhang is equal to half the height (H), therefore D=1/2 x H. The height is the measurement from the bottom of the door to the overhang. For example, if the height from the bottom of the door to the overhang equals 10 feet, then the overhang should extend out 5 feet. Doors installed meeting these requirements still require finish maintenance and may need to be refinished every two to five years.


Color Choice

Regardless of the species of exterior wood door purchased, color choice may affect how quickly the door weathers and overall longevity. Darker colors will absorb more heat than lighter colors. A general guideline is that if you cannot hold your hand on the door face for more than 30 seconds, the door is too hot. These extreme temperatures can cause damage to the door, including deteriorating the finish and color fading. In addition, the extreme temperature changes can also cause the door to warp, crack, or stick due to expansion and contraction. Any exterior Woodport Doors LLC door painted BLACK will void the door warranty.


Storm Doors

Storm doors provide additional protection for exterior doors in many environments. They primarily shelter the door from rain and wind, and doors with low-E glass will provide protection from UV rays. In hot climates and southern or western exposure applications, a storm door may not be a good choice. A storm door allows for heat to build up between the two doors and cause substantial damage like warping, color fading, cracking, and wood joint separation. A storm door used over a dark colored exterior door can accelerate heat build-up even more. Vented storm doors should be selected in these situations to relieve the excess heat build-up.